Privacy Policy
Last updated: February 2025
1. Introduction
HairAudit ("we," "our," or "us") operates hairaudit.com and provides independent hair transplant audit services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.
2. Information We Collect
We collect information you provide directly:
- Account information: Email address, password (encrypted), and role (patient, doctor, clinic, or auditor)
- Case submissions: Photos, procedure details, answers to audit questions, and any other information you submit for an audit
- Contact information: If you contact us, we may store your email and message content
3. How We Use Your Information
We use your information to:
- Provide audit services and generate reports
- Manage your account and authenticate you
- Communicate with you about your submissions and our services
- Improve our website and services
- Comply with legal obligations
4. Confidentiality
All case submissions are handled confidentially. We do not share your personal information, photos, or audit results with third parties without your express consent, except as required by law or as described in this policy.
5. Third-Party Services
We use third-party services to operate our platform: Supabase (authentication and database), Vercel (hosting), and Inngest (background processing). These providers process data on our behalf under contractual obligations to protect your information.
6. Cookies
We use essential cookies for authentication and session management. These are necessary for the website to function. We may use analytics cookies to understand how visitors use our site; you can control cookie preferences in your browser settings.
7. Data Retention
We retain your account and case data for as long as your account is active or as needed to provide services. You may request deletion of your data by contacting us.
8. Your Rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data. Contact us at tlbpmg@gmail.com to exercise these rights.
9. Changes
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact
For privacy-related questions, contact us at tlbpmg@gmail.com.